Senior Manager / Manager, Co-Brand Cards and Partnerships
About Mox
Mox is built by and for the ones who aspire to live life to the fullest – we call them Generation Mox! The name Mox reflects the endless opportunities we can create, - Mobile eXperience; Money eXperience; Money X (multiplier), eXponential growth, eXploration… it’s all up for us to define together.
Why Mox
Everything at Mox – from our products, features, to rewards – is designed based on customer research, tailor made for your needs. We care about what customers care about, especially in data security and privacy. Data ethics is core to everyone here at Mox. Mox rewards you with an array of banking and lifestyle benefits. Who says banking can’t be fun?
Who are we looking for?
We are searching for a Senior Manager / Manager, Co-Brand Cards and Partnerships. This position will play a pivotal role in driving and growth and success of co-brand card programs and strategic partnerships. You will be working as a part of Cards and Lending Tribe responsible for executing co-brand card strategies, managing relationships with key partners, and driving revenue growth through innovative partnerships. This position requires a positive mindset, energetic and strong resilience, attention to details and good liaison skills, and a deep understanding of the Hong Kong market and card industry in general. This role reports directly to Head of Co-Brand Cards and Partnerships.
Responsibilities
- Identify and evaluate potential co-brand card partnerships, considering market trends, customer needs and competitive landscape.
- Develop and implement a comprehensive co-brand card program strategy that aligns with the overall business objectives.
- Formulate business cases, stimulate and analyse various financial scenarios.
- Collaborate with internal terms to design attractive card features, benefits and rewards to drive customer acquisition, spend and revenue.
- Cultivate and maintain strong relationships with co-brand and strategic partners and merchants from various industries.
- Negotiate partnership contractual terms, ensuring mutually beneficial terms and conditions that drive revenue growth and customer engagement.
- Daily liaison with partners, act as a bridge to connect partners and internal cross-functional teams, including technology, marketing, legal, and compliance to execute campaigns and initiatives and ensure timely delivery of programs and compliance with regulatory requirements.
- Daily performance tracking, analyse key performance metrics, such as card acquisition, activation, usage, and profitability, and implement necessary initiatives to optimize performance.
- Conduct regular market research and competitor analysis to identify opportunities for innovation and improvement.
- Collaborate with internal stakeholders, including products, marketing, operations, legal, compliance and technology teams, to ensure seamless integration and execution of co-brand card programs.
- Formulate Co-Brand team’s reports, presentations, commercial terms and documentations.
- Provide leadership and guidance to a team of professionals responsible for the co-brand card programs and partnership management.
Requirements
- Bachelor’s degree in Business Administration, Finance, marketing, or a related field.
- Proven experience (5-10 years) in managing co-brand card programs and strategic partnerships, preferably digital partnerships.
- Knowledge of the card and banking industry landscape, including industry trends, regulatory requirements, and emerging technologies.
- Demonstrated success in driving revenue growth through co-brand card programs.
- Exceptional negotiation, communication, and interpersonal skills.
- Analytical mindset with the ability to translate data into actionable insights.
- Strong numeric sense and able to stimulate and analyse financial cases.
- Proficiency in Cantonese is preferred.
To be eligible for internal referrals at MoxBank, you must be referred by a full time permanent employee of Mox Bank.